moving house

Important information to have ready


Our dedicated moving team is ready to take you through the moving process for your existing service and make personalised recommendations based on your household needs.


What you will need:

  • You'll need your new address, preferred connected date and disconnection date of your old service (these can overlap up to 7 days)
  • You'll also need the appropriate authorisation to move services, see the section below
  • Depending on your new address, your service offerings may vary and your plans may need to change. We will check in this application and walk you through any changes.
  • If at any time you would like to talk to a friendly W3 Networks staff member simply call 1300 739 288


Please note: Other relocation fees may apply such as connection costs and line installations (if required).





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